Virgin America airline and Jets quarterback Geno Smith have issued statements today regarding an incident that occurred last week at Los Angeles International Airport.
The statement from Virgin America reads:
“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”
Smith, in his statement, said:
“I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon.”