Virgin Atlantic statement on Geno Smith

Virgin America airline and Jets quarterback Geno Smith have issued statements today regarding an incident that occurred last week at Los Angeles International Airport.

The statement from Virgin America reads:

“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”

Smith, in his statement, said:

“I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon.”




51 comments
Ceifus Hornswoggle
Ceifus Hornswoggle

If you are getting thrown off planes, then you most likely have a maturity issue.

bob
bob

I yike by by on da plane dats right.

UncleJoesJetFarm
UncleJoesJetFarm

The Jets this season have the toughest schedule based on SOS in the afce, and the 9th toughest overall.... .520  

fourbten
fourbten

I'm afraid that this came about because Geno was being a punkass, and it gives us another thing to be concerned about.

Draft a quarterback.

UncleJoesJetFarm
UncleJoesJetFarm

  1. Pettine said he's the opposite of mentor Rex Ryan personality-wise, won't be predicting Super Bowls, etc.

UncleJoesJetFarm
UncleJoesJetFarm

  1. To play in the AFC North, you have to be willing to bloody your nose." -- new Browns coach Mike Pettine

UncleJoesJetFarm
UncleJoesJetFarm

I wish Pettine well, and just glad he is out of the afce. Rex taught him well.

UncleJoesJetFarm
UncleJoesJetFarm

Kudos to Pettine. He joined the Bills to get out of Rex's shadow and improved the bills d in his first season, then he went on to step 2..... HC! Well executed!

arc34
arc34

"Misunderstanding", yeah, OK....wonder if that costed the Jets one or two luxury boxes...LOL!

a57se
a57se

That was a very smart move by Virgin Atlantic. Customer Service should be all about the Customer and in this case, they got it right regardless of what happened!

D
D

"I also look forward to sending D pics to everyone"  -Geno Smith

__fense
__fense

That's great. Usually the subjects of these non-stories don't bother going out of their way to say that it's a non-story. Hopefully now people will stop automatically assuming the worse every time, but I doubt it. A lot of Jets fans only seem to care about having things to complain about.

SackDance99
SackDance99

I'm impressed that Virgin Atlantic accepted culpability.  I wonder if now Geno will get the benefit of the doubt...nah, he's a Jet!

joemustgo
joemustgo

And now for the apologies from everyone else who was quick to throw the "spoiled, entitled athlete" under the bus for the incident...

davem
davem

Just say "Draft a quarterback" if that's what you think the Jets need.

The rest of your post is ridiculous

djf1
djf1

@a57se it's only about the customer if the customer is rich these days.

a57se
a57se

@Daniel 

Be careful here......that is a very thin sheet of Ice you are on.

arc34
arc34

@__fense The original story was developed shortly after the incident....the rest is just spin.

Kevin VanTassell
Kevin VanTassell

Still looking and waiting for places like ESPN JetsBlog, and the NY Post to report on what really happened.

a57se
a57se

@Hanknaples@jake100 

Hey Hank, isn't Pettine just running a watered down version of rex' watered down version of Buddy's defense?

__fense
__fense

@arc34 So you're choosing to believe one guy who says that Geno didn't even get on the plane and that he got thrown out of the airport despite their being video of him inside the airport without any police over at least 2 people, the air line, and the guy itself who all say the same thing? It really sounds like you're automatically assuming the worst in the face of evidence that it isn't.

Bent
Bent moderator

@Kevin VanTassell  


"Rich Cimini ‏@RichCimini  27m

Smith accepts apology, says he looks forward to flying again on VA. Statement offers no explanation of what actually happened. #Jets"


"...and therefore my presumed version of events where Geno ate three babies, pooped in the aisle and beheaded the stewardess cannot be disproven" - Rich Cimini

UncleJoesJetFarm
UncleJoesJetFarm

@bradysucks 


I learn something new everyday. I have to admit, I like Hanks posts. Hank has a style all his own.

bradysucks
bradysucks

Hank doesn't believe in periods! Insert question marks or exclamation points where the periods go!!!!!!!!

Lol :)

bradysucks
bradysucks

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

__fense
__fense

@juunit @a57se @Daniel Because a57se likes to try to play the victim by facetiously warning posters that people on this blog will disagree with you if you're wrong. It's an attempt to start an argument so that he can try to make people who weren't rooting for Geno Smith to get injured look bad. I'm pretty sure this is going to be the only time that it's worked. 

arc34
arc34

@__fense @arc34 Untrue...the moderator will not allow me to elaborate further....so lets sweep this under the rug, that serves everyone well.

arc34
arc34

@__fense @arc34 It sure was....refused to take headphones off and listen to stewardess, who does that? It got so bad that the captain had to come out of the cockpit to calm the situation down and throw him off airplane...but lets keep making excuses for Geno's attitude, that should serve him well. 

arc34
arc34

@__fense @arc34 The captain of the airplane told him to get off....period.  You would have to be pretty disruptive to get thrown off a plane by the captain.